Return Policy

Subject to a restocking fee, JB Electronics will allow the return of certain products for credit for any reason under certain terms and conditions. The following procedures must be followed if you want to obtain a credit for a return item: First, you must obtain a return authorization number. Second, the return item must be accompanied by a return authorization number and received at the JB Electronics warehouse within seven (7) days of JB Electronics’s shipment of the item to you. You must pay the shipping for returned items. A restocking fee of 15% or $15 (whichever is greater) will be subtracted from credit for returned items. Some items, if opened, will not be covered by this return policy. Items not covered include opened and/or downloadable software from any manufacturer and opened products of certain manufacturers subject to the manufacturer’s return and warranty coverage.

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